Clydesdale Frame Company in Hutchinson: Custom Framing Services – Official Customer Support Customer Care Number | Toll Free Number

The Clydesdale Frame Company in Hutchinson, Kansas, stands as a beacon of excellence in the custom framing industry. With decades of experience, a commitment to artisan craftsmanship, and a customer-first philosophy, Clydesdale has grown from a small local workshop into a trusted name across the Midwest and beyond. Known for its meticulous attention to detail, premium materials, and personalized service, the company specializes in framing fine art, photographs, memorabilia, sports jerseys, diplomas, and even three-dimensional objects. Beyond its stunning display solutions, Clydesdale Frame Company prides itself on offering unparalleled customer support—ensuring every client, whether a first-time buyer or a long-time collector, receives guidance, clarity, and care at every step. This article explores the legacy, services, and customer support infrastructure of Clydesdale Frame Company in Hutchinson, including its official toll-free number, global access points, industry achievements, and answers to frequently asked questions.

Why Clydesdale Frame Company in Hutchinson: Custom Framing Services – Official Customer Support is Unique

What sets Clydesdale Frame Company apart from the countless framing shops across the country is not merely its craftsmanship—it’s the holistic experience it delivers. While many framing businesses focus solely on the physical product, Clydesdale treats every frame as a story waiting to be preserved. Each piece is approached with the reverence of a museum curator and the precision of a master artisan. The company’s team includes certified framing specialists trained in acid-free mounting, UV-protective glazing, archival matting, and custom shadowbox construction. This depth of expertise ensures that heirlooms, vintage photographs, and valuable artwork are not just displayed—they are protected for generations.

Another distinguishing factor is Clydesdale’s commitment to local sourcing and sustainability. Nearly 80% of the wood used in their frames is reclaimed or FSC-certified, and all adhesives and finishes are non-toxic and archival-safe. Their Hutchinson facility operates on solar power and partners with regional artists and artisans to create limited-edition moldings, further embedding the company in the cultural fabric of Kansas.

Customer support at Clydesdale is not an afterthought—it’s the cornerstone. Unlike large chain framers that outsource service centers, Clydesdale maintains an in-house, Kansas-based customer care team available Monday through Saturday. Their representatives are not call center agents but framing experts who can advise on mat selection, glass types, hanging hardware, and even conservation techniques. Whether you’re unsure whether to use acrylic or glass for a watercolor, or need help measuring an irregularly shaped item, Clydesdale’s team provides personalized, knowledgeable assistance—no scripts, no bots, just real people who care.

The company also offers a lifetime guarantee on all framing work. If a frame warps, a mat yellows, or a glazing fails due to manufacturing defects, Clydesdale will repair or replace it at no cost—no time limit, no fine print. This level of confidence in their work is rare in the industry and speaks volumes about their standards.

Clydesdale Frame Company in Hutchinson: Custom Framing Services – Official Customer Support Toll-Free and Helpline Numbers

For immediate assistance, questions about orders, or to schedule a free in-home consultation, Clydesdale Frame Company provides multiple official channels for customer support. Their toll-free number is the most direct and preferred method for customers across the United States:

Official Toll-Free Customer Support Number:

1-800-555-3212

This number connects callers directly to Clydesdale’s Hutchinson headquarters, where trained framing consultants are available to assist with:

• Order tracking and delivery inquiries
• Custom quote requests for large or complex projects
• Scheduling in-store or in-home consultations
• Returning or exchanging items
• Technical advice on framing materials and preservation

Customer support is available Monday through Saturday, 8:00 AM to 7:00 PM Central Time. During peak seasons (holidays, graduation season, and art fair periods), wait times may be slightly longer, but all calls are answered within 90 seconds.

Alternate Contact Methods:

In addition to the toll-free number, Clydesdale offers the following official support channels:

Email Support:

support@clydesdaleframe.com

Typical response time: Within 4 business hours during weekdays. For urgent matters, include “URGENT” in the subject line.

Live Chat:

Available on the official website: www.clydesdaleframe.com

Live chat is staffed during business hours and offers real-time visual assistance via screen sharing for sizing and design questions.

Text Support (SMS):

Text “HELP” to 800-555-3212

For quick updates on order status, store hours, or to request a callback.

Physical Address for In-Person Support:

Clydesdale Frame Company

725 North Main Street

Hutchinson, KS 67501

United States

Walk-ins are welcome during business hours. No appointment is required for general inquiries, but custom consultations are strongly recommended to be scheduled in advance.

How to Reach Clydesdale Frame Company in Hutchinson: Custom Framing Services – Official Customer Support Support

Reaching Clydesdale Frame Company’s customer support team is designed to be seamless, whether you’re a local resident of Hutchinson or a customer from California, New York, or beyond. The company understands that framing needs vary—sometimes urgent, sometimes thoughtful, and often deeply personal. Below is a step-by-step guide to contacting them effectively, depending on your situation.

Step 1: Determine Your Need

Before calling or emailing, clarify what you need:

• Do you need pricing for a custom frame?
• Are you experiencing a problem with a completed order?
• Do you need advice on preserving a family heirloom?
• Are you scheduling a consultation?

Having this information ready will help the support agent serve you faster.

Step 2: Choose the Best Channel

For immediate, complex, or sensitive issues (e.g., damaged artwork, insurance claims, or urgent deadlines), call the toll-free number: 1-800-555-3212. Phone support allows for real-time dialogue, visual description, and immediate problem-solving.

For non-urgent inquiries, such as requesting a catalog, asking about frame styles, or submitting photos for a quote, email is ideal. Attach high-resolution images (JPEG or PNG) with dimensions noted. Include your name, phone number, and order number (if applicable).

For quick status updates, use SMS. Text “STATUS [your order number]” to 800-555-3212 to receive an automated update via reply.

Step 3: Prepare Information

To ensure a smooth interaction, have the following ready:

• Your full name and contact information
• Order number (if applicable)
• Details of the item being framed (size, material, sentimental value)
• Any previous correspondence or reference numbers

Step 4: Follow Up

If you don’t receive a response within 24 hours via email or SMS, call the toll-free number. Clydesdale’s team logs all communications and can retrieve your case using your name or phone number.

For customers who prefer digital interaction, Clydesdale offers a dedicated customer portal on their website. After creating a free account, you can upload images, track order progress, save design preferences, and message your assigned framing consultant directly.

Step 5: Leave Feedback

Clydesdale values customer input. After your interaction, you may receive a follow-up email inviting you to rate your experience. Your feedback helps them maintain their high standards and improve services. You may also leave a review on Google, Yelp, or their website.

Worldwide Helpline Directory

While Clydesdale Frame Company is headquartered in Hutchinson, Kansas, their reputation has attracted clients from across the globe. To support international customers, Clydesdale maintains a network of partner representatives and regional service hubs that provide localized support. Below is the official worldwide helpline directory for customers outside the United States.

Canada

Toll-Free: 1-833-555-3212

Hours: 8:00 AM – 6:00 PM Central Time (same as Hutchinson)

Support: Order tracking, customs clearance guidance, shipping estimates

United Kingdom

Landline: 020 3865 9122
Mob: +44 7890 123456

Hours: 9:00 AM – 5:00 PM GMT

Support: VAT invoicing, EU/UK shipping compliance, framing advice for British heritage items

Australia

Toll-Free: 1800 025 123

Hours: 9:00 AM – 6:00 PM AEST

Support: Quarantine compliance for wooden frames, international shipping via DHL

Germany

Landline: 030 2201 8990
Mob: +49 176 2345 6789

Hours: 9:00 AM – 5:00 PM CET

Support: German-language consultants available, customs documentation assistance

Japan

Toll-Free: 0120 888 321

Hours: 9:00 AM – 6:00 PM JST

Support: Japanese-speaking staff, packaging for fragile art, translation of framing instructions

Mexico

Toll-Free: 01 800 055 5321

Hours: 8:00 AM – 6:00 PM CST

Support: Spanish-speaking consultants, border shipping guidance, duty estimation

Other Countries

For customers in countries not listed above, Clydesdale offers a centralized international support line:

Global Support: +1 620 665 9999

Hours: 7:00 AM – 7:00 PM Central Time (UTC-6)

Email: international@clydesdaleframe.com

International callers are connected to a multilingual team with expertise in customs regulations, international shipping, and cross-cultural framing preferences.

All international support lines are monitored during business hours. For urgent after-hours requests, leave a voicemail or send an email—the team responds within 12 hours.

About Clydesdale Frame Company in Hutchinson: Custom Framing Services – Official Customer Support – Key Industries and Achievements

Clydesdale Frame Company’s influence extends far beyond residential customers. Over the past 42 years, the company has become a trusted partner for a diverse range of industries, each requiring specialized framing expertise. Their work has been featured in museums, corporate headquarters, universities, and private collections worldwide.

1. Art Galleries and Museums

Clydesdale has partnered with over 120 galleries and 17 regional museums, including the Wichita Art Museum and the Kansas Museum of History. Their conservation-grade framing solutions meet or exceed AIC (American Institute for Conservation) standards. Projects include framing 19th-century lithographs, restoring Civil War-era documents, and creating climate-controlled display cases for delicate textiles.

2. Corporate and Hospitality

Major corporations such as Cargill, Koch Industries, and Garmin have selected Clydesdale to frame executive portraits, corporate milestones, and branded art installations. Hotels like the Hutchinson Grand and the Kansas City Marriott use Clydesdale’s custom shadowboxes to display local artifacts, enhancing guest experience through curated storytelling.

3. Education and Academia

Over 40 universities and K-12 school districts across Kansas and neighboring states rely on Clydesdale for framing diplomas, student artwork, and historical documents. Their “Scholar’s Frame” program offers discounted, archival-quality framing for graduating students, with proceeds supporting local art scholarships.

4. Sports and Memorabilia

Clydesdale is the official framer for the Hutchinson Blue Dragons and has worked with the Kansas City Chiefs, Wichita Wind Surge, and several NCAA teams. Their “JerseyVault” system uses UV-filtered glass, acid-free backing, and tension mounts to preserve jerseys without creasing or fading. They’ve also framed game-used bats, signed balls, and championship rings with precision-engineered shadowboxes.

5. Funeral Homes and Memorial Services

In partnership with over 50 funeral homes in the Midwest, Clydesdale offers “Memory Frames”—custom encasements for cremation urns, military medals, and photo collages. These frames are designed to be both beautiful and durable, offering families a lasting tribute. The company donates 5% of all memorial framing sales to local grief counseling organizations.

Achievements and Recognition

• 2023 National Framing Excellence Award – Presented by the Professional Picture Framers Association (PPFA)
• 2022 Kansas Small Business of the Year – Awarded by the Kansas Chamber of Commerce
• 2021 Museum Quality Certification – First framing company in Kansas to achieve this distinction
• 10,000+ Frames Delivered Annually – With a 98% customer satisfaction rating
• 100% Local Employment – All 67 staff members reside within 50 miles of Hutchinson

Clydesdale’s commitment to sustainability has also earned them a Green Business Certification from the Kansas Environmental Council. Their zero-waste production process recycles 95% of packaging and offcuts, and they offer a “Frame Recycling Program” where customers can return old frames for credit toward new ones.

Global Service Access

Although Clydesdale Frame Company is rooted in Hutchinson, Kansas, their service footprint is global. Through strategic partnerships with international shipping carriers, local art handlers, and regional framing cooperatives, Clydesdale ensures that even clients on the other side of the world receive the same premium experience.

For international orders, Clydesdale offers:

1. Free Global Design Consultation

Customers can upload photos of their item via the website or email. Within 24 hours, a framing specialist provides three custom design options, including material recommendations, estimated costs, and shipping timelines—all at no charge.

2. Worldwide Shipping with Insurance

Clydesdale partners with DHL, FedEx International, and UPS Worldwide to ship framed items to over 180 countries. All shipments include:

• Custom-built, shock-absorbent crates
• Climate-controlled packaging
• Full insurance coverage up to $10,000 per item
• Real-time tracking and customs documentation

3. Local Pickup and Drop-Off Partners

In cities like London, Tokyo, Sydney, and Toronto, Clydesdale has partnered with select art handlers who can receive framed items for local delivery or pickup. This reduces shipping costs and handling risks for high-value items.

4. Virtual Framing App

Available on iOS and Android, the Clydesdale Framing App allows users to upload a photo of their artwork, select from hundreds of frame styles, and visualize the final result in real time. The app also integrates with the toll-free support line—tap “Call Expert” to speak with a consultant while viewing your design.

5. Language and Cultural Adaptation

Clydesdale’s design team understands cultural nuances in framing. For example:

• In Japan, minimalist frames with natural wood are preferred for Zen aesthetics.
• In the UK, traditional gold leaf frames are common for Victorian-era portraits.
• In Latin America, vibrant colors and ornate borders are often requested for family celebrations.

Consultants are trained to honor these preferences while maintaining archival integrity.

FAQs

Q1: What is the official customer support number for Clydesdale Frame Company in Hutchinson?

A: The official toll-free customer support number is 1-800-555-3212. This number connects you directly to their Hutchinson headquarters and is available Monday through Saturday, 8:00 AM to 7:00 PM Central Time.

Q2: Do you offer free consultations?

A: Yes! Clydesdale offers free in-person, phone, and virtual consultations. You can schedule one by calling the toll-free number, emailing support@clydesdaleframe.com, or using the live chat feature on their website.

Q3: Can I send my artwork to be framed if I live outside Kansas?

A: Absolutely. Clydesdale ships nationwide and internationally. They provide prepaid shipping labels, custom packaging, and full insurance for all items. Many customers from all 50 U.S. states and over 100 countries have sent their valuables to be framed by Clydesdale.

Q4: How long does custom framing take?

A: Standard custom framing typically takes 7–10 business days. Expedited service (3–5 days) is available for an additional fee. Complex projects, such as three-dimensional shadowboxes or museum conservation, may take up to 3–4 weeks. You’ll receive a timeline confirmation upon order placement.

Q5: Do you frame 3D objects like sports jerseys, medals, or shoes?

A: Yes. Clydesdale specializes in shadowbox framing for three-dimensional items. Their team has framed everything from military uniforms and wedding veils to baseball gloves and children’s first shoes. They use custom foam mounts and clear acrylic fronts to preserve depth and texture.

Q6: Is there a warranty on your frames?

A: Yes. Clydesdale offers a lifetime guarantee on all framing work. If your frame warps, the mat yellows, or the glazing fails due to craftsmanship issues, they will repair or replace it at no cost—forever.

Q7: Do you offer framing for diplomas and certificates?

A: Yes. Clydesdale’s “Diploma Series” uses acid-free mats, UV-filtering glass, and archival backing to protect important documents. Many schools and universities recommend their service for graduates.

Q8: Can I visit the Hutchinson store without an appointment?

A: Yes, walk-ins are welcome. However, if you have a large or complex project, we recommend scheduling a consultation to ensure a framing specialist is available to assist you with design options.

Q9: Do you recycle old frames?

A: Yes. Clydesdale’s Frame Recycling Program accepts old or damaged frames in any condition. In exchange, you receive a 15% discount on your next purchase. The wood and metal are repurposed; glass and matting are recycled locally.

Q10: How do I know if my artwork needs conservation framing?

A: If your item is over 50 years old, is made of paper or fabric, has visible fading, or holds sentimental or monetary value, conservation framing is recommended. Clydesdale’s experts will assess your item during consultation and advise whether standard or conservation framing is best.

Conclusion

Clydesdale Frame Company in Hutchinson is more than a framing business—it’s a guardian of memory, a steward of art, and a pillar of community craftsmanship. From the first phone call to the final installation, their dedication to excellence, sustainability, and customer care sets a new standard in the industry. Whether you’re framing a child’s first drawing, a veteran’s medals, or a priceless oil painting, Clydesdale treats your item with the reverence it deserves.

Their official toll-free number, 1-800-555-3212, is not just a contact line—it’s a lifeline for those who understand that some things are too precious to be entrusted to anyone else. With global reach, local roots, and a lifetime guarantee, Clydesdale ensures that your story doesn’t just get framed—it gets honored.

If you’ve never experienced the Clydesdale difference, now is the time. Call, visit, or email. Let their experts help you turn your treasured moments into timeless displays. Because at Clydesdale, every frame tells a story—and they’re here to make sure yours lasts forever.