Air Tahiti Nui Wheelchair Assistance +1–888–839–0502

Traveling to or from French Polynesia with reduced mobility should be as seamless and enjoyable as any other journey. That’s why Air Tahiti Nui wheelchair assistance is designed with care, professionalism, and the warm hospitality that defines Tahitian culture. Whether you're using a manual wheelchair, a mobility scooter, or need support with walking, Air Tahiti Nui provides a thoughtfully structured assistance program to ensure comfort and dignity from departure to arrival. In this guide, we’ll walk you through everything you need to know about wheelchair assistance—from booking to airport navigation to onboard service—so you can travel confidently, safely, and comfortably.

Understanding Air Tahiti Nui’s Commitment to Accessibility

Air Tahiti Nui has a strong commitment to accessible travel. The airline adheres to international aviation standards like the U.S. Department of Transportation’s 14 CFR Part 382 and European Regulation EC 1107/2006, ensuring that passengers with disabilities receive equitable treatment. But beyond compliance, it’s the warmth of the service—grounded in Polynesian hospitality—that makes the real difference. The airline believes every traveler deserves a smooth, stress-free experience, regardless of physical ability. That belief is reflected in its comprehensive mobility assistance services.

How to Request Wheelchair Assistance

To take full advantage of Air Tahiti Nui wheelchair assistance, it’s important to notify the airline ahead of time. Here's how:

When to Request

You should make your request at least 48 hours before your flight. This gives the airline time to coordinate necessary support and ensure a seamless journey. However, the earlier you notify them—preferably at the time of booking—the better.

How to Request

You can request assistance through:

• Your travel agent or online booking portal

• Air Tahiti Nui’s reservation center

• The “special assistance” section of their official website

Be prepared to provide details about:

• The type of mobility aid you’ll be bringing (manual wheelchair, electric scooter, walker, etc.)

• Whether you can walk short distances or require full-time assistance

• Battery type and specifications (for electric devices)

Assistance at the Departure Airport

From check-in to boarding, Air Tahiti Nui wheelchair assistance covers all major touchpoints to reduce hassle and ensure your comfort.

Check-In Support

Upon arrival at the airport, trained staff will help with check-in, baggage handling, and any necessary documentation. If you've requested assistance in advance, wheelchair service will be on standby. You can use your personal wheelchair up to the gate or opt to check it in and use an airport-provided one.

Security and Boarding

Security checkpoints can be a stressful part of air travel, but Air Tahiti Nui staff are trained to provide discreet, respectful support. You'll receive priority boarding, giving you extra time to settle in and get comfortable in your seat before general boarding begins.

What to Expect Onboard

Onboard care is a critical aspect of Air Tahiti Nui wheelchair assistance. Although aircraft cabins do not currently accommodate personal wheelchairs for movement, the airline takes several steps to make the in-flight experience easier:

Seating Considerations

Passengers needing special assistance are often seated near the front of the aircraft or close to lavatories, based on medical and mobility needs. These seats are allocated during check-in, and staff will make every effort to accommodate your preferences.

Medical Equipment and Storage

If you’re bringing mobility or medical equipment, Air Tahiti Nui allows it free of charge, provided it meets size and weight limits. Cabin crew are trained to help stow small devices and ensure your essential items are accessible throughout the flight.

Cabin Crew Assistance

The airline’s crew members are trained in disability etiquette and emergency support. While they can assist with getting to the restroom and adjusting your seat, they cannot provide personal care like feeding, administering medication, or lifting. If such services are needed, a travel companion may be required.

Arrival and Connecting Flights

Whether Tahiti is your final destination or a stop on a longer journey, Air Tahiti Nui wheelchair assistance continues right through to your arrival.

Arrival at Destination

Upon landing, assistance will be provided for deplaning and navigating through immigration and baggage claim. If you've checked in your personal wheelchair, it will be returned to you as quickly as possible at the arrival gate or baggage area.

Transit and Connections

If you're transferring to another flight, coordination between ground services ensures continuity of care. Make sure to inform all airlines involved in your itinerary to avoid any service gaps.

Traveling with Mobility Devices

Air Tahiti Nui accommodates various mobility aids, including:

• Manual wheelchairs

• Electric wheelchairs

• Mobility scooters

• Walkers and canes

When flying with battery-powered devices, it's crucial to inform the airline about:

• Battery type (Lithium-ion, Dry-cell, etc.)

• Watt-hour rating

• Whether the battery is removable

This information helps ensure compliance with safety regulations and proper handling during loading and unloading.

Medical Clearance: When Is It Needed?

In some cases, passengers may be required to complete a medical clearance form or submit a “Fit to Fly” certificate. Situations that may require this include:

• Recent surgery or hospitalization

• Use of a stretcher

• Need for supplemental oxygen

• Unstable medical conditions

If you're unsure whether you need clearance, it's best to consult your physician and contact Air Tahiti Nui in advance.

Why Choose Air Tahiti Nui for Accessible Travel?

There are many reasons why travelers with disabilities trust Air Tahiti Nui wheelchair assistance:

• Cultural kindness – Polynesian hospitality isn’t just a slogan—it’s practiced at every step.

• Regulatory excellence – Compliance with U.S. and EU disability travel laws ensures consistent care.

• Dedicated staff – From airport escorts to in-flight crew, the team is trained and attentive.

• Equipment-friendly policies – Free transport of medical and mobility devices eases cost concerns.

Choosing Air Tahiti Nui means choosing comfort, support, and peace of mind—whether you're headed to paradise or returning home.

Final Tips for a Smooth Journey

To make the most of Air Tahiti Nui wheelchair assistance, remember the following:

• Book early: Request assistance when booking to avoid last-minute complications.

• Know your equipment: Bring battery specs and know your device dimensions.

• Label everything: Make sure your wheelchair or scooter is clearly labeled with your name and contact details.

• Travel light but smart: Pack essential medications and documents in your carry-on.

Conclusion

Travel should be about the joy of discovery—not the stress of logistics. With Air Tahiti Nui wheelchair assistance, passengers with mobility needs can expect a supportive, respectful, and hassle-free experience. From the moment you arrive at the airport to the final steps of your journey, the airline’s staff are dedicated to making your trip as smooth and enjoyable as possible. Whether you're exploring the islands of Tahiti or connecting across continents, you can fly confidently with Air Tahiti Nui—where accessibility meets authentic Polynesian care.